Welcome to PondSide! We're thrilled to host you. Everything you need for an amazing stay is right here.
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Quick Access
Your door code and check-in instructions will be sent one day before check-in, primarily via email (also text). It includes property address, door codes, WiFi password, and contact info. Keep it handy!
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📞 Need Help? Contact Us
Contact Us: +1 214 974 0660— handles the most common questions automatically and allows you to reach out our local support staff.
Booking questions? Reply to your booking confirmation or message us via Airbnb / VRBO / Booking.com messenger.
🚨 For any life-threatening emergency, call 911 immediately.
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Golden Rule
Treat our home as if it were your own. We're here to make your stay amazing!
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Safe travels, and we hope to host you again!